Print-on-demand means your item is specially printed for you after you place an order.

Our production partner handles the printing, packaging, and shipping, so you receive a freshly made product instead of something stored in bulk.

These items are produced using my original artwork and printed by trusted production partners after you place your order.

Orders are typically produced and shipped by the nearest production facility available in your region to help reduce delivery times.

Print-on-demand items require production time before shipping. Typical timelines:

• Production: [2-5 business days]
• Shipping: varies by region and method chosen at checkout

Tracking is provided when available by the carrier/production partner.

If production hasn’t started, cancellations may be possible. Once an item enters production, changes or cancellations are usually not possible. However, please contact me immediately, i will try my best to help to check from the production side.

Stickers shipped from my home studio in Malaysia are offered with three delivery options at checkout:

Standard Mail (Untracked) - Cheapest

The most affordable option. This service does not include tracking.

Delivery times vary by destination and local postal conditions, especially during peak seasons and holidays.
Tracked Shipping

Includes a tracking number once your parcel is handed over and processed by the postal service.

Express Shipping

A premium, faster option designed for smoother delivery and higher priority handling.

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Untracked mail does not provide a tracking number, which means I’m unable to locate the parcel/mail once it has been posted. Tracked and Express shipping options provide tracking details after dispatch (once the mail is accepted and scanned by the carrier).

Lost Mail Policy (Untracked)

If you choose Standard Mail (Untracked), please note:

• No refunds or replacements can be issued if the parcel is delayed or lost, because it cannot be tracked or confirmed by the carrier.
• By selecting untracked shipping at checkout, you acknowledge and accept this risk.
  

For peace of mind, I strongly recommend selecting Tracked or Express shipping—especially for time-sensitive orders or gift purchases.

Selected items—such as sticker products are printed, packed, and shipped by me from my home studio in Malaysia.

Typical processing time is 2-5 business days, then shipping time depends on your location and selected method.

They may ship separately, since they come from different locations and production methods.

It’s a monthly newsletter gift—subscribers receive an exclusive free hand-drawn SVG each month. Please ensure that you have subscribed to our newsletter to receive the freebies.

Use the signup form on the website. You’ll receive the free SVG by email when the monthly drop goes out.

Use the Contact page or email me at chloe@agapeeart.com

Yes, we ship internationally by product types and destination.

• POD products: shipped by our production partner to many countries worldwide.
  
• Stickers & Bible journaling kits: shipped from Malaysia.
  

At checkout, you’ll see if shipping is available to your location for each item.

Some countries charge customs, duties, or import taxes on incoming parcels. These fees (if any) are not included in our prices and may be charged by your local customs office.

Any such charges are the responsibility of the customer.

Right now we are not taking custom orders, but I do release new seasonal artwork regularly—so feel free to check back for updates.